Social Media Strategy Tips for Local Businesses

Social Media Strategy Tips for Local Businesses

In recent years, we have seen great advancements in data connectivity and a rise in mobile users. Due to this, social media has risen up as a new platform for marketing. While the conventional platforms have not yet become obsolete and still play an important role for some businesses, social media not only provides you with an opportunity to target a wider set of audience but also enable you to interact with them at a more personal level.

So, before you start your social media marketing campaign, it is very important for you to have a well-thought-out strategy ready to be executed. This will not only help you to identify the hurdles in social media marketing but you will also be able to use the right tactics to tackle these hurdles and reach your goal in the time.

Keep A Business Objective in Mind:

Social media has its own perks and by using it effectively, you can achieve many things. It has made a lot of things easy such as performing customer service, engaging with customers, increasing web traffic, expanding the audience, getting valuable feedbacks and much more.

But to achieve all these you need to have a goal in mind that you can work towards. Now to achieve your objective, you need a strategy and you need to very careful while making it. Don’t let social media make your objective, instead make your own business objectives and let the social media drive those them.

Optimize Your Content

You probably have read many blogs in which they mention that your content must be high quality, original, relevant and appealing to your audience. But how does one create a content like that? If you want to position your brand at a very high position in your industry, then you should take a look into what the successful brand are already doing.

Follow 60/30/10 Rule

This rule means that you should create and post 60 percent of the content that is relevant to your product. Share 30 percent of content that is relevant to the local community or a non-competitive local business and share 10 percent of the content regarding sales and promotions of your services. This will help to create high quality content and still maintain the consistency.

Your Content Must Be Shareable

Better than original, high quality and relevant, you must put focus on content that is shareable. If you are confused what is content is most shareable, take a look at your competitor’s activity and note what content gets the most likes, comments and shares. Now go back to your project and start creating posts and curating content that has similar elements but better. Sharable content can include…

  • How to Posts
  • Positive Content
  • Trending Topics
  • Social Causes

Be Present

This is the easiest way to talk directly to your customers and you can do that without spending any money. Be sure to like, comment, share and answer content relevant to your niche as well as on monitoring and engaging. It can be challenging to optimize the time you’ll spend on this activity so keep in this in mind.

Good news is that you don’t need to monitor all the social media channels all the time. A good way to start deciding where to be present is to look where your competitors are. For instance, if they are posting more on Instagram then maybe you should start paying attention to that platform too.

Share compelling visuals whenever you can

People now days, specially millennials are always in a rush, so you get only a few second to grab their attention. You need make those few seconds count, else they’ll move on to some other post or website. So, always try to include quality visual components in your posts because if your content seems to be below average no one will stop scrolling and see what you have to offer. Posts including image produce 650% more engagement that text-only post and is more like to get shared 40 times more. Again good quantity visuals are important as they tend to increase the people’s willingness to read it by 80%.

Prepare to Spend Money on Social Media Marketing

“There is no free lunch”. Yes, this also applies here. Fact is that organic growth is dying. Platforms like Facebook, Google and Twitter have updated their apps to prize more to paid content and less to non-paid content. This means it’s harder to get space in your customer’s timeline. Now, what would be the point of spending so much time and effort in producing content, if nobody is going to see it.

However, you must understand that you should prepare before you start to pay, otherwise you’ll be just wasting money. Now the question arises that how much should you spend? Well, this all depends on the nature of business and target customers.

When we are talking about Facebook in particular, there are a few approaches. If you are promoting something specifically like a Product Sale or Signing up for a mailing list you should run an ad campaign because there is a lot that you can control. There is much to know about Facebook Advertising strategies which is beyond the scope of this post. In fact we have a Free eBook called “How To Win On Social Media” on this topic. See the signup to the right of this article.

USEFUL TIP – Sometimes you just want to get people to read your blog post. In this case use “Boost” and set it for $1/per day for 7 days. This is very low cost exposure but “what’s the value?” you ask? If you have Facebook Pixel installed on your site you can use Google retargeting ads so those visitors to your blog post will see your ads on other sites. They will become more familiar with your brand and you’ll increase the likelihood of them buying from you.

DOWNLOAD Our Free Social Post Planner (In Google Sheets, click FILE > make copy). It has a daily, monthly and archive view as well as a brainstorming tab.

Get Your Content Shared

Do you best to encourage people to share your content. There are also some great services like that will spread your blog posts to get shared by influencers for a small fee and this works great. There are similar services but this is one of our favourite and very affordable.

Grow Your Following

  • Post frequently – 4x per day if possible
  • Optimize your posting time
  • Use visual content – Photos – & Videos
  • Use hashtags strategically
  • Engage with replies
  • Create an inviting profile
  • Find followers within your network

A special note about Instagram…

How to quickly grow your Instagram Following.

When you post something on Facebook, how many people engage with your post? 5? 10? 20? Instagram is very different. With zero followers you can get a lot of likes.

How you say?

The magic of Hashtags!!!

With Instagram you can post up to 30 hashtags per post! That’s a huge number. Now you just have to be strategic about selecting the right ones.

With a new account you should put up about 12 posts.

You want to find relevant hashtags with 50k-300k images per hashtag. After you get over 10k followers, you can use more popular hashtags, but at the early stage don’t go after hashtags with more than 300k images because you’ll get lost in the feed and get zero engagement.

Your goal is to get featured within the 9 top posts under each hashtag.

Moving forward, you should post 3-4 times per day.

Instagram doesn’t work for every kind of business. It’s a very visual platform. If your business is not very visual, like accounting or insurance then Instagram is probably not worth the time. Think about whether you could come up with 3 or 4 good images per day to help make your decision about trying Instagram. Accounting and insurance came to mind as not being visual. However, I have not looked into that and there may be companies in those categories having success.

Repeat what worked

Don’t get disheartened if something didn’t work just try something else. Don’t give up on the idea of using social media as your marketing tool. And if your social media efforts were successful, just stick to what you have been doing. It is as simple as that. Just if one thing didn’t work for you doesn’t mean that nothing will work. Try again, just stick to the basics, redefine your audience and reconsider about the amount of investment.

Social media is great tool for small business owners as it is unique and it can take a company’s fame to new heights, broaden its reach and can create a wide range of customers. But all this is going to work only if you are determined to do it.


If you need help with your Social Media Strategy, our design agency offers a full range of Social Media and other digital marketing services.  Just click here to book a Free Consultation.

Are You Living Your Brand?

Are You Living Your Brand?

Branding is a marketing technique that has the potential to elevate your business and achieve great success. It involves helping your customers to form a recognizable association with you. It also has to do with the overall experience they have when interacting with your company. Developing your brand involves capturing the essence of your business and then developing ways to articulate your message to your customers that is consistent with your brand. No matter what method is used to interact with your customers they should get a consistent experience.

Visually link your business with good design, a logo, slogan, website and colours and observe the positive results very soon. Research and really understand who your audience is. Ask questions like: What are their spending habits? Values? Concerns? Needs? How does your product/service fit into their life? Is there a certain age range that your products/services appeal to? Do they live in large cities, small towns…? The possible questions are infinite but really think it through and you will come up with many that are important for your business. By answering these direct questions and adapting your message to appeal to your audience and you will soon see positive results.

The closer the focus the more connected the buyer will feel with your brand. It is imperative when communicating that you exchange information about the product in the same way your buyer talks. For example: if they are sophisticated, intelligent and affluent, speak to them with sophistication and parallel their style. If your audience is young, free-spirited adults don’t sound like parents; simply connect with your audience on their comfort level. Clients, community members and friends should know the personality of your business. Employees must understand and carry out the persona inside the brand.

Some great ways to do this are to hire those you believe already possess the desired traits, throw company parties, be a part of community events, and hold relaxed company meetings on communicating the brand consistently. Be sure to communicate your brand message, logo and tagline on company material consistently. These include: websites, marketing, advertising, public relations, e-mail, letterheads, business cards, and product packaging.

Place your brand on any objects related to your products or services. Employees must understand the brand and know how to effectively apply the brand in their communications. Don’t let employees design their own flyers or ads without approval unless of course they have been trained and hired to do so. One thing we all know is that change happens.  Therefore it’s important to evaluate and re-evaluate your brand. Simple changes without changing the overall message are needed to survival. Grow with and ahead of your buyer.

Don’t let your brand make you look out of touch.